Q. Why should I have a web page?

Q. Why should Tightweb Communications make one for me?
A. Through the use of our efficient and imaginative methods, we can provide you with the very highest quality web site for possibly the best price. Tightweb is an American Company with staff and servers around the world. Click Here to Learn About Us

Q. How much will it cost?
A. The cost will depend on what you need. Tightweb offers several types of web site design; Static, Dynamic, Stock or Template - Starting as low as $450 for five template pages, An good way to determine price is for you to view the 'Rates' page. The best way to lock down a price is to request a FREE quote. Click Here to See Rates

Q. What types of web sites are there?
A. There are a variety of web pages which you can choose. Naturally, the more complex a site is - the more it will cost. You can, for example, order a static web site which serves primarily as a web brochure allowing potential customers to review multiple pages and to contact you using email. You can also order forms which can be sent to an email address you designate using a cgi-bin form on a pre-selected host server. Other types are php designed pages, tcl and perl cgi pages together with database driven sites. The cost of your site will depend upon what you need. If you are contemplating a complex site using cgi scripts and database driven scripts, we recommend you request a quote (and provide us a complete explanation of what you require). You can also tell us what you have budgeted and work with us to see what we can provide for the available funds. Click Here to Request a Quote

Q. How many pages should I have?
A. That's up to you and your budget! You may simply want a one or two page web presence to sell your image -- or you may elect to have dozens of pages to separate the information. On the other hand, you may need many for a variety of merchandise and catalogue information.

Q. What is necessary to publish my web site on the Internet?
A. 1) Register a URL. 2) Make arrangement with a host service to house the web site. 3) Have properly formatted web pages developed to allow search engines to find your web site.

Q. What is a host? and how can I get one?
A. A host is a computer which is hooked up to the Internet 24 hours a day 7 days a week and which will be the source of your page for other Internet viewers to use. You may wish to have us provide you with direct hosting service - or you may elect to pick another by searching the Internet. We will set you up with the host of your choice. This includes communicating with your hosting service and loading the necessary files. Tightwe Communicaations and other services usually offer virtual servers (meaning that you can share a server with others - or a dedicated server which can run from $250 to over $1,000 a month. Tightweb's most basic hosting package is charged at $2.95 @ month with an annual committment. If Tightweb also developes your web page, the first two months are free.

Q. How do I register an Internet URL (address)?
A. You can register your address with Network Solutions. It will cost you $35 for one year - or $25 per year if three years are purchased (paid through Network Solutions - America's original Internet Source). There are cheaper registration services - but be aware that many of these register the URL in their name and charge extra for each additional services. Network Solutions charges a flat fee of $35 - the URL is registered in your own name and you can make changes or modify the information for no addiitional costs the term of the registration. Reserve a Domain Name Now

Q. How Do I pay for registering a URL?
A. You are encouraged to register your URL using your own (or your company's) Credit Card. If you wish Tightweb Communications to register your URL (Domain Name), you must prepay the registration fee. If you purchase one of Tightweb's 'stock' layout packages - the first year's registration is FREE! Click Here to See Domain Rates.

Q. Who will design the Web Site?
A. We'll give you several options: 1) you can draw it all out a particular way you have in mind and fax it to us and we'll follow your design; 2) we will design it and create it for you if you can give us some idea of what you want, 3) or a combination of option 1 and 2. Tightweb Communications has gained a reputation of being a premier provider of professional web sites (Click Here to See Tightweb News). Over a year ago Tightweb decided to take its services public. Over the past year - Tightweb has sought small to moderate sized companies who were watching their interest costs. Since we have provided internet and web services to some of the largest Fortune 500 companies in the US, we have the ability to do the same for small companies and we can do the same for you!

Q. What if I live in another state, country, or continent?
A. Doesn't matter. We will provide you all our services no matter where in the world you are! Using our client login page - you can access your account 24 hours a day - 7 days a week to review the progress of your site, critique, change and/or modify it - or send us comments. Once the site is approved and activated - you will have a custom designed control panel available to monitore and manage your site.

Q. When are payments due?
A. Payments regarding your domain name or host services are due on the service or provider terms. These are usually due during the initial name registration or host setup. For the host it will depend on which one you choose to use. If you decide to have Tightweb Communications host your site for you - we require a twelve month subscription using PayPal's security payment tools. (prior to us loading your site to the server). If you're using another hosting company, naturally, you'll have to meet their requirements before they'll allow us to load to their site for you. Regarding custom design and development - You pay when you approve the site design. Should you require special coding, cgi pages, database preparation, ASP, Cold Fusion, etc - you can either have us do it - or another firm. If you elect to have us do the code work, payment are usually required with the order. Tightweb requires full payment once the site design and working url is approved - prior to it being loaded on your host. Tightweb can not start a project - if there is no domain name yet registered - without a deposit equal to at least one quarter of the projected budget. You will have an opportunity to view your proposed page (like this one) and you'll get a RISK FREE preview of your web site before approving any of the work. Payments may be made by MO, Certified or Personal Check or by credit card. Payments, other than by credit card, will be required to clear before work can commence. In addition, Tightweb will continue to work with you for thirty days after site approval to ensure that everything is satisfactory. In addition, Tightweb provides tools for FREE uploads, editing, ftp accounts, emails and database editing..

Q. Does Tightweb charge any up front fees?
A. We require payment with a hosting and stock/template web site order - we usually don't on custom site development since they require approval by the client but we do expect an honest - straight forward approach to all web projects. If there are cgi scripts/pages, databases etc which need to be developed - these payments are required with the order. We can not start cgi or database work until a suitable hosting service is available. However, such orders can be made once the design has been developed, tested and approved by you. Tightweb only charges for site development once the client has fully approved the design and operation of the custom web site. Once approved, the full amount is due prior to uploading the web site to the hosting server. If the client allows the project to lag for an extended period, Tightweb will consider the project completed and bill for the fee. For hosting services, Tightweb requires at least an annual subsription payable each month.

Q. How and when can I make modifications to a web site in progress?
A. You can make major design changes to your web site anytime up to the completion and approval of the web site. After that, you can edit your site making your own changes. Tightweb gains much of its clientele from word of mouth and through referrals. Keeping our clients happy is always of primary concern to us!

Q. Which is the best way for me to contact Tightweb Communications?
A. E-mail is probably the best method for communicating with us for the following reasons. 1) it will not matter which time zone you are in when you email. 2) it's free unlike phone and fax calls 3) you can also send us your company logo and other pictures, files, or clip-art with you're email (using the email attachment options); and we will receive them instantly. 4) it is instant communication. 5) you will be able to preview your web site through our web site unless you don't have access to the internet and in that case other arrangements will be made. Contact Tightweb Communication. In the Tightweb site you'll find a number of forms for use in requesting various services. You can use this Short Form to request services.

Q. How do I know that I'm getting a good price?
A. The best way for you to find out what a good price is - is for you to search the Internet for other companies. Pay special attention especially to what kind of service and quality you get and not just price. For example, there have been cases where apparently web site development providers have not formatted the web pages correctly and necessary to allow web search engines to find their client's pages only for these clients to find out later that it hadn't been accessible to Internet viewers. In other cases telephone web sellers will set up a site that is neither independent or accessable by others on the internet. To get an idea of what we charge you can review Our Rates . You might also wish to check out our Promotional Page for additional important information on how to promote your web site.

Q. How can I keep my web site up to date?
A. It depends. You will be able to both upload new files or edit and modify the existing pages using Tightweb's FREE tools. If you wish, you may obtain a maintenance service contract either from Tightweb or from another maintenance service provider. It is generally advisable for you to have the service provider who created your web site maintain it because they are most familiar with your web site. If you are not getting satisfactory maintenance from your current maintenance provider, then you are probably better off with someone else. In most cases - ftp updates are available and there are software programs which will also allow site modification.

Q. Can I add items to my web site on a per item basis?
A. Yes. You can also have your site designed as a dynamic html site controlled by a database. This is a little more expensive, but it allows you to make changes on the site by yourself with no additonal charge.

Q. What if I don't want to pay for something that I haven't seen?
A. Then don't. Tightweb doesn't usually ask for payment on custom site design until you are fully satisfied with the design and basic operation of your new web site. Once approval is given, payment can be made by check, money order and credit card. Since you can see the layout and page involved when using stock and template pages - we ask for payment with order.

Q. Who will register the URL?
A. As noted above - We will register it for you if you wish but you will be required to prepay the registration cost. If you'd rather, you may select another hosting service. See Domain Registration Information When ordering from our stock or template gallery - we will register it free.

Q. How do I know if a URL is already taken?
A. Go to Internic's address at www.networksolutions.com (click with your mouse here (above) -- or on the 'Domain' button on our home page) and search under their search engine. We're a Network Solutions Partner!

Q. Who will see my web page?
A. Anyone in the world - anytime!

Q. How much will hosting cost?
A. There's a fairly large range on host service fees. Our regular hosting fees are $2.95 to $20 per month. If you're considering a large web presence with a lot of expected traffic - a reasonable amount might be somewhere between $50 to $150 per month depending upon your individual needs. Contact Us to discuss your specific web needs. It is important to shop around and be sure that you're only paying for what you need!

Q. How much will it cost to register the URL?
A. Usually about $60 for 2 years, you will be charged $35 per year to continue to maintain your URL or domain name. Currently you can register it through our site for as little as $25 per year - for a five year period. Register Your domain Name Now!

Q. What is a rollover?
A. When a button, for example, changes shape, color, or into another image when a mouse pointer moves over it - it's called a rollover. Try it, go to our home page and put your mouse pointer over one of the buttons on the right of the page and see what happens. In addition to rollovers, mapping and hyperlinks - you can also order flash on your web site as well!

Q. What is a hyperlink?
A. A graphic or text (hypertext) that will take you to another page. Usually, hypertext is recognized when underlined but doesn't have to necessarily be that way. The buttons and other graphics on this page are considered hyperlinks as well as rollovers.

Q. What is a JPEG, GIF, PNG?
A. These are all formats used for graphics on web pages. Generally, JPEGs are preferred for photos and GIFs are preferred for computer generated graphics (clip-art). Tightweb Communications maintains literally thousands of individual graphics for its customer's use. This saves our clients hundreds of dollars in fees. In some cases, photographs and artwork may have to be purchased ---- or custom designed. Fees for such work will be passed on to the client as part of the development cost.

Q. What are frames?
A. Many web pages have one (like this one), two, three and more. You can stipulate three frames, two frames or one frame. Keep in mind that framing and other details will add to the over all price.

Q. What are image maps?
A. The "I Want ..." button on this page is an image map. -When you roll your mouse on that graphic a pop up window appears. Suppose you and a friend were in the same photo. If you wanted to, we could designate 2 areas of that photo which can be clicked on allowing you to go to two different web pages. For instance, if your friend is clicked on, then the link will take whoever clicked on it to his web page and vice versa.

Q. Where do I start?
A. Start by requesting a quote! We will set you up on the Internet from scratch - or use this short, on-line Form to start!

Q. Can you guarantee me top position on search engines?
A. No one can! We can, however - provide you with FREE announcements to over 56 search engines and supply you all of the necessary information for marketing your site on the internet. Search Engine placement depends solely upon how much money you wish to invest into your web page. See Promotions Page. In addition, by using your personalized control panel - you will be able to monitor your site's activity as well as seeing what search engines are sending visitors to your site and what key words are being used. You'll also have the ability to review a search engine test of yoru site and a full set of the META commands a headings used in your site.

Q. What is UNIX?
A. Unix along with Linux is an operating system. Currently these two system power about 85% of the Internet!

Q. What is ASP?
A. ASP is a MicroSoft product running on MicroSoft Servers. Keep in mind that not all hosting services provide MicroSoft servers. Tightweb can provide ASP sites - but currently is unable to host them.

Q. What is PHP?
A. PHP is a scripting or programming language for developing internet pages which generally interact with MySQL.

Q. What is CGI?
A. CGI scripts developer interactive HTML or Internet Pages. These are usually written in a script or programming language involving Korn Shell, Bourne Shell, PHP, Perl or TCL/EXP.

Q. I have other questions!
A. You are welcome to ask us questions - at no charge. Click Here to use our Questions Form.

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